Frimley Health and Care Community Panel has more than 1,700 members (recruited throughout the Summer of 2019) representing people who live in Ascot, Bracknell, Farnham, Maidenhead, North East Hampshire, Slough, Surrey Heath and Windsor.
The panel helps us to gather views from a representative section of this wide geography to better understand local needs and experiences which can be fed into the planning and improving of local health and care services.
The Frimley Health and Care Integrated Care System wanted to better understand how patients, people with long term health conditions and members of the public were looking after themselves during the COVID-19 global pandemic and what their experiences of health and care services had been.
These views and experiences are now being used to shape the way we work with and support local communities, both during and after this crisis as well as identify positive changes to health and care services under the current restrictions and where gaps may have occurred.
This survey took place throughout May therefore we recognise the results of the survey provide only an initial ‘snapshot’ as the country was in lockdown. As people’s perspectives and experiences are changing rapidly throughout the pandemic this work forms part of a more extensive engagement plan and is being used, alongside a wide range of supporting insights and data from partners across the system, such as local councils, to determine what further work is needed.